Privacy Policy

UptoCode ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our compliance-checking platform and website.

Account information

Information you provide when you create an account or contact us, such as your name, email address, company, and role.

Uploaded content

The drawings, BIM models, and regulation documents you upload so we can analyse them and produce compliance reports.

Usage data

Technical information collected automatically, including IP address, browser and device type, and how you interact with the platform.

• To provide, maintain, and improve the platform and your compliance checks.
• To generate the reports and answers you request from your uploaded content.
• To communicate with you about your account, support requests, and product updates.
• To detect, prevent, and address technical issues, abuse, and security risks.

Your drawings, models, and documents are used solely to provide the service to you. We do not use your uploaded content to train public or third-party AI models.

Content is encrypted in transit and at rest, and access is restricted to providing and supporting the service.

We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide the service, unless a longer period is required by law. You can request deletion of your account and associated content at any time.

• Access to the personal information we hold about you.
• Correction of inaccurate information.
• Deletion of your personal information.
• Portability of your data.
• Objection to certain processing.

Questions about this policy? Contact us at support@uptocode.ai or visit uptocode.ai.